Terms of Service

Last updated: March 22, 2026

1. Acceptance of Terms

By accessing or using Deal Insights ("the Service"), operated at dealinsights.io, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Deal Insights is a sales intelligence platform that provides AI-powered analysis of sales call transcripts, deal scoring (BANT/MEDDIC frameworks), win probability assessments, team collaboration features, CRM integrations, and related sales analytics tools.

3. Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

You may not use another person's account without permission. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Free Trial and Subscription

New users receive a 14-day free trial with full access to all features. No credit card is required during the trial period. After the trial expires, a paid subscription is required to continue using the Service.

We offer the following subscription plans:

  • Growth - Monthly: $89 per month per user
  • Growth - Annual: $900 per year per user ($75/month)
  • Pro - Monthly: $129 per month per user
  • Pro - Annual: $1,320 per year per user ($110/month)

Subscriptions are billed in advance on a recurring basis. You may cancel your subscription at any time through your account settings or by contacting us.

5. Payment Terms

All payments are processed securely through Stripe. By providing payment information, you represent that you are authorized to use the payment method. We reserve the right to change our pricing with 30 days' prior notice. Price changes will take effect at the start of your next billing period.

Refunds are handled on a case-by-case basis. Contact [email protected] for refund requests.

6. Your Content

You retain all rights to the content you upload to the Service, including sales call transcripts, deal information, and historical data ("Your Content"). By uploading Your Content, you grant us a limited license to process, analyze, and store it solely for the purpose of providing the Service to you.

You are responsible for ensuring that Your Content does not violate any applicable laws, regulations, or third-party rights. You represent that you have the necessary permissions to upload and process any transcripts or business data.

7. AI-Generated Analysis

The Service uses artificial intelligence to generate deal analyses, scores, and recommendations. These AI-generated insights are provided for informational purposes only and should not be considered as professional advice. We do not guarantee the accuracy, completeness, or reliability of AI-generated content. You should exercise your own judgment when making business decisions based on these analyses.

8. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Upload content that is harmful, offensive, or infringes on others' rights
  • Attempt to gain unauthorized access to the Service or its related systems
  • Interfere with or disrupt the Service or its infrastructure
  • Use automated means to access the Service without our prior written consent
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Resell, sublicense, or redistribute the Service without authorization
  • Upload malicious code, viruses, or other harmful content

9. Team Accounts

Team managers are responsible for the activities of their team members on the Service. Managers control team membership, roles, and access to shared data. By inviting a team member, you confirm that the individual is authorized to access the team's data.

10. Third-Party Integrations

The Service may integrate with third-party platforms such as HubSpot. Your use of these integrations is subject to the respective third party's terms of service and privacy policy. We are not responsible for the availability, accuracy, or practices of third-party services.

11. Intellectual Property

The Service, including its original content, features, and functionality (excluding Your Content), is and will remain the exclusive property of Deal Insights. The Service is protected by copyright, trademark, and other applicable laws. Our trademarks may not be used without our prior written consent.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEAL INSIGHTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify and hold harmless Deal Insights and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

15. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

Upon termination, your right to use the Service will cease immediately. You may export your data prior to termination through the Profile page.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of competent jurisdiction.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

18. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]